Grievance Redressal Mechanism

In case of any grievances against DWINGER AGENTS PVT.LTD (the “Company”), you may reach out to our representatives below at any time between 10:00 am and 6:00 pm Monday to Friday except public holidays

Grievance Redressal Officer

Customers are requested to address all their grievances at the first instance to the Grievance Redressal Officer. The contact details of the Grievance Redressal Officer are as provided below.

Mr. Vishva Vijay
Address: IIHT, 108, L. G. 2, Sector 44, , Gurgaon, Haryana, India – 122001, Gurgaon –122011
Contact number: +91-9953093100
Email ID: Vishvavijay@dwingeragents.com

The Grievance Redressal Officer may be reached on the number provided above anytime between 10:00 am and 6:00 pm on weekdays except public holidays or through the e-mail address above. The Grievance Redressal Officer shall endeavor to resolve the grievance within a period of fifteen days from the date of receipt of a grievance.

Principal Nodal Officer

If the customer does not receive a response from the Grievance Redressal Officer within 15 days of making a representation, or if the customer is not satisfied with the response received from the Grievance Redressal Officer, the customer may reach the Nodal Officer on the number below anytime between 10:00am and 6:00 pm on weekdays except public holidays or write to the Nodal Officer at the e-mail address below. The contact details of our Nodal Officer are provided below.

Ms. Pooja Choudhary
Address: IIHT, 108, L. G. 2, Sector 44, Gurgaon, Haryana, India – 122001
Contact number: +91-7065254281 | 0124-6981223
Email ID: Pooja@dwingeragents.com